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Using the Help & Support System and Troubleshooting Tools in Windows Vista.
System Information
The System Information tool, found in the Tools pane on the HP Help & Support main window, scans your notebook and issues a report that includes information specific to your PC, such as memory installed, hard drive space, serial number, product name, and product number. You may be asked to provide some of this information when you call customer service or chat with a Smart Friend customer agent online.
The left pane of the System Information screen contains links to all details about the specific hardware and software that you have installed on your notebook. When you click on these links, the details will appear in the right pane.
Internet tools
Internet tools , found in the Troubleshooting Tools window, are designed to help you set up and monitor a broadband (cable modem or DSL) connection. Internet tools can help diagnose some connectivity problems by attempting to connect to an HP server. Through these tests, Internet tools can identify the source of your connectivity problem, whether it is internal or external.
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